Enough is Enough

After awhile you have to take action. Whether it's standing up to a bully or doing your taxes, at a certain point you just can't let things go on as they were. Well I reached that point yesterday. I've been trying for over a year to get my hot tub fixed. I've already paid New England Spas (the company that I bought it from) $1600 to repair it. Twice they have told me it was fixed, only for me to find a leak as soon as I refilled it. Their service rep has been unresponsive and unhelpful, so I officially filed complaints with the Better Business Bureau and the Consumer Protection Agency. Hopefully that will get this resolved. It's been long enough.